talk about your outsourcing. wow. i hope this doesn't go the way of tech support. customer service has improved there by leaps and bounds from my recent (though admittedly patchy, since i've been out of the country) experience, but there would be something immensely weird and sort of scary about my order for 'fries with that' being routed to pakistan. but why the hell would i ever be ordering from mcdonald's anyway?


Anonymous Adam said...

Do they have call centers in Pakistan yet? I thought it was just India. Seriously, that bit about the employees having to click that red button within 1.75 seconds. Argh. And are they going to be able to relay requests for extra ketchup to the person at the actual window?

4/14/2006 03:42:00 PM  

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